Customers at work are really annoying

[mazzy]

Allow me to let off some stream about some of wierdos that came into the art gallery where I work yesterday. And if you have any, post your woes about working with the general public.

First of all I get into work and there are some messages on my answerphone. One is from a woman who bought a painting. She wants to come and pick it up before the exhibition ends - ok - this is not really done but I say she can as it's a Christmas present. Her message was so unbelievably rude though.
Here it is:

"Hello I am Curwen ( I thought it might be the baddie from Highlander leaving me a message) I wish to collect something."

And she hangs up??? Is it me or is that not the way to leave a message. If you are nervous of answer phones then just hang up!

The next woman who came in wanted something unbelievably specific. "A mother and babe sculpture" So I found a woman who makes some on the net, and lives near-by, but it was "too ethnic" - gah? Ethnic - it was made in Wales, like 10 miles up the road.

Then "Curwen" comes in and gets totally confused that she has had a cheque printed and it's too much - more than she needs to pay and more than her extremely clear receipt states. She gets annoyed at me for telling her I need to give her some money back???

Then some woman comes in who tries on all the jewellery, stays for like hours, just going on about how much she dislikes everything in the gallery....

Arrggghhh! style_emoticons/<#EMO_DIR#>/banghead.gif

[goodwije]

i don't work with the public, but sometimes working around the same people day in and day out is just as bad.

[Sabrina Fried]

You know, my list of bad customer stories is already so long that it takes up an entire binder. I should probably turn it into a book someday. Honestly, it's amazing how little respect for their fellow human beings some people have these days.

Here's one of my favourites from my bookstore days:

I worked in one of those big-box bookstores that has a Starbucks attached to it, but the coffee shop was not actually a part of the store per se. Because of this, customers were not allowed to take unpaid merchandise into the coffee shop, although most tried anyway because perish the thought they should have to PAY for that book/magazine they are about to spill coffee all over! The boundaries between the Starbucks and the store are clearly defined. The coffee shop is walled off, the enterance has a security sensor on it and there was at least 5 signs informing customers that unpaid merchandise is not permitted in the Starbucks.

Despite that though, on the average shift we brought a full cart worth of books and magazines, most coffee damaged, back into the store from the Starbucks. It was actually one of our procedures that every half hour or so, someone had to go into the coffe shop to do a sweep of the tables and return any unpaid merchandise to the store. The fact that most patrons of the coffee shop had no idea they had done anything wrong is proof positive that selective literacy exists because obviously walls, security sensors and HUGE SIGNS did not serve as adequate notice for them.

Anyway, on one such sweep I confronted a man who had an entire basket of unpaid books he was reading in the coffee shop. The Starbucks baristas were also becoming agitated with him because he had been nursing a single (small) coffee for hours and kept rudely demanding free refills from them. When I informed him that the coffee shop was not a part of the bookstore he basically told me to F--- off and that he would return the books when he was good and done with them. I stood my ground and told him he may bring his coffee into the bookstore and browse books there (We don't like food and drink in the store but management allows it anyway) or I would bring his basket of books to the cash and he could pick them up when he is done with his coffee.

He then shot to his feet and tried to intimidate me with his height and bulk, which didn't work because it's not like he was the first jerk to ever try something like that. I asked him again politely to return the unpaid merchandise to the store.

He then proceeded to throw a punch at me.

Fortunetly for him, I was able to dodge the punch and had enough self control that I didn't return it either. Unfortunetly for him, my manager was in the coffee shop at the time on her break and witnessed the whole thing. Between the baristas, my manager and the surrounding customers who knew that he had crossed the line, he knew he was in over his head and dashed out of the store. He's never been seen at that location since.

Sabrina

[mazzy]

Jings - what a dick. Makes mine seem normal style_emoticons/<#EMO_DIR#>/crazy.gif

[Luvinna]

Originally posted by Sabrina Fried@Dec 9 2004, 07:16 AM
The fact that most patrons of the coffee shop had no idea they had done anything wrong is proof positive that selective literacy exists because obviously walls, security sensors and HUGE SIGNS did not serve as adequate notice for them.<div align="right">Quoted post</div>

My first job was at a locally owned grocery store. Well, to make a long story short, the owners of the building being leased by the owners of the grocery store decided to up the rent and the Winegar's didn't want to pay the higher price. Since they have three or four stores around the area, they just decided to close the location I worked at. Closing date was 6 pm on New Year's Eve, 1994. BIG signs on all the doors informing the customers of this. I was working that night and 10 minutes to six, this guy walks in the door and asks when we close. I looked at my watch and said, "10 minutes." He replies, "No. I mean for good." I repeated, "10 minutes."

[mazzy]

style_emoticons/<#EMO_DIR#>/butbut.gif style_emoticons/<#EMO_DIR#>/laugh.gif ^

[cj790]

Good for you, Sabrina!

I used to work in Toys R Us, and met some right old rum customers in my time. I remember a couple that came in trying to return an N64 console that they had bought with no reciept, looking like it had been trampled on by a few horses and used as a toilet cleaner rather than a games console. When the manager said that they couldn't get anything back for it as there was no proof that it had even come from our store (and was damaged goods) they didn't move, and stayed around arguing for an hour. The arguments became rather heated, and in the end the manager made a store announcement for all male members of staff to gather around him as this guy was becoming physical. Having 'the heavies' turn up made him think twice, but as a parting shot he wiped the sweat from his forehead, flicked it in our managers face, and put a gypsy curse on him style_emoticons/<#EMO_DIR#>/innocent.gif

[mazzy]

Oh my gosh I had forgotten all about that guy and his sweaty forehead that is rank! style_emoticons/<#EMO_DIR#>/barf.gif

[BobPalpatine]

Kind of a short story and the customer wasn't really that rude just kind of annoying.

I work at Circuit City where I sell TVs and audio equipment. So I get at least 2 or 3 complete morons every day.

Yesterday one of them was an overbearing old lady. First she asks me about HDTVs. She tells me that only Samsungs make HD. I told her this was wrong and showed her the hundreds of HDs that we had. She said that I was wrong (despite me giving her proof). She said she had looked it up on "the google". She then proceeded to tell another customer that I was witholding imformation to her and she would never get the answers out of me. She basically tried to tell a customer I was stupid because I didn't agree with her answers.

Well I basically walked the sale because I didn't want to deal with someone like that. Nonetheless she stays and starts asking me about speakers. She asked me how to hook them up to a tv. I told her of course that you need a receiver. She says "You can hook them up from the tv I looked on the google." I was like "Ma'am I have seen a couple of tvs with speaker jacks on the back of them before but you cannot get full surround from any of them." She then proceeded to act like I didn't know what I was talking about.

I kept wanting to ask her what exactly "the google" was. I use Google, but not the google. style_emoticons/<#EMO_DIR#>/smile.gif

[Kapit]

i worked for the local meijer (like wal-mart) back home for two years before heading out to college

anyways, when i was still a lowly bagger, i remember bagging and older womans groceries

i was nearing the end, so i was getting all the produc together, and she asked me not to crush the tomatoes, so i said "okay"

i put most of the produce together, tomatoes are the second from the top, underneath a bag of lettuce

i put the bag in her cart, and she immediately takes it our and starts looking for the tomatoes, so i show her they're right underneath the bag of lettuce

she says "i asked you not to crush the tomatoes" so i simply say "ma'am, they won't be crushed" while thinking "they're under a freaking bag of lettuce. since when is a bag of lettuce going to crush a couple of tomatoes?!"

[brookie]

ahaha these are great!

so here are a few of the dumb ass questions i get from customers at the video store.

" what would you get for a 4 year old and a 2 year old, because they get scared easily" WTF? i dont know lady!! im not close to youre family!! im not the mom! you are!

" do i have to pay you now?" no, just pay me whenever your little heart desires! this isnt a store or anything! we arent your personal bank!

"yes um this tape is damaged, it stoped half way through"
i say: " ok ma'am ill gladly exchange another copy of the same movie for you for free and youll get an extra day"

customer: oh i dont want the same movie, i want another one.

me: " sorry ma'am thats our policy"

customer:" well its a bad policy"

oh i see, so really, you saw half of the movie, before it crapped out, because you have a crappy dvd player that you got at shop rite, decided youll take it back and get another movie, because hey, you really didnt like it anyway!

and here is one thing that realy pisses me off to no end, please people please! for the love of humanity HAND me youre money and change!! it isnt that hard!!! its the polite thing to do!!! PLEASSSSSSEEEEEEE!!! you bunch of savages!!!

[Sabrina Fried]

The worst question I ever got at "The Bookstore" (name witheld to protect the wicked...not that any Canadian can't figure out which one it is...hehe):

(holding up a carpet sample) What books do you have that would match this? I'm redecorating my living room.

Sabrina

[bluemilk]

Originally posted by Sabrina Fried@Dec 9 2004, 07:16 AM
I worked in one of those big-box bookstores that has a Starbucks attached to it, but the coffee shop was not actually a part of the store per se. Because of this, customers were not allowed to take unpaid merchandise into the coffee shop
<div align="right">Quoted post</div>

heh. Chapters?

[stormtrooper9]

<div class='quotetop'>QUOTE</div><div class='quotemain'>Then "Curwen" comes in and gets totally confused that she has had a cheque printed and it's too much - more than she needs to pay and more than her extremely clear receipt states. She gets annoyed at me for telling her I need to give her some money back???
[/b][/quote]
Gets annoyed for just tell her you need to give her more money?! Wow.

[bluemilk]

I work technical support for hp/compaq. You can imagine the PEBKACs I deal with all day. I've had people scream at me on the phone for something that isn't my fault, call me names that would make a sailor blush. Some people here get death threats, lunatics, the mentally ill. It's insane.

[Sabrina Fried]

Originally posted by bluemilk+Dec 9 2004, 03:16 PM--><div class='quotetop'>QUOTE(bluemilk @ Dec 9 2004, 03:16 PM)</div><div class='quotemain'><!--QuoteBegin-Sabrina Fried@Dec 9 2004, 07:16 AM
I worked in one of those big-box bookstores that has a Starbucks attached to it, but the coffee shop was not actually a part of the store per se. Because of this, customers were not allowed to take unpaid merchandise into the coffee shop
<div align="right">Quoted post</div>

heh. Chapters?
<div align="right">Quoted post</div>
[/b][/quote]

Got it in one. Now don't tell anyone. I can't even so much as step into one of those stores anymore without my blood pressure jumping! style_emoticons/<#EMO_DIR#>/barf.gif

Sabrina

[bluemilk]

^really? too bad style_emoticons/<#EMO_DIR#>/sad.gif I like Chapters though I buy most my books from amazon.ca because they're minimum 10 dollars cheaper.

I can see why your bp would rise though, I haven't been in a Wendy's restaurant since I got fired back in '97 for being 10 seconds late. (long story with the cliche monster manager).

so where do you go for books then?

[stormtrooper9]

............And Kids this is why you should put off getting a job as long as you can. Just kiddin.

[Luvinna]

Originally posted by brookie@Dec 9 2004, 12:05 PM
"yes um this tape is damaged, it stoped half way through"

i say: " ok ma'am ill gladly exchange another copy of the same movie for you for free and youll get an extra day"

customer: oh i dont want the same movie, i want another one.

me: " sorry ma'am thats our policy"

customer:" well its a bad policy"

oh i see, so really, you saw half of the movie, before it crapped out, because you have a crappy dvd player that you got at shop rite, decided youll take it back and get another movie, because hey, you really didnt like it anyway!<div align="right">Quoted post</div>

That happened to me once with a DVD I rented at Blockbuster. The disc was so dirty and so scratched it wouldn't play. And I don't have a cheap DVD player. I took it back and they gave me a free rental besides a good disc of the movie I'd rented.

[brookie]

yes yes, there are always exceptions,
however, i was speaking of the people who take home a DVD that isnt scratched

[Obidobi]

A couple of horror questions from the passenger/car ferry business...

"Does those stairs go up or down?"
Depends where you are going you *****!

"Where is my car?"
At the cardeck of course!!

"I can't find my car.. I think sombody stole it!"
Yeah right.. Some pirates came and made a big hole in the ship hull and brought it with them..

"Where is the gas station?"
Eeehh... This is a ship.. You can't buy gasoline here..

"My car is broken, where is the repair guy?"
style_emoticons/<#EMO_DIR#>/giveup.gif

The worst case I experienced is that someone placed a multihandicapped woman onboard and left ashore so they could get a day rest.
We had to feed her, change diapers and take care of her for constant 24 hours...

[Horse_Head]

This just solidifies my opinion that... "People SUCK!!!"

[Sam Kenobi]

<div class='quotetop'>QUOTE</div><div class='quotemain'>The worst case I experienced is that someone placed a multihandicapped woman onboard and left ashore so they could get a day rest.
We had to feed her, change diapers and take care of her for constant 24 hours... [/b][/quote]

What! Were the people, like, brought up on charges or anything?

[Sabrina Fried]

Originally posted by bluemilk@Dec 9 2004, 03:39 PM
^really? too bad style_emoticons/<#EMO_DIR#>/sad.gif I like Chapters though I buy most my books from amazon.ca because they're minimum 10 dollars cheaper.

I can see why your bp would rise though, I haven't been in a Wendy's restaurant since I got fired back in '97 for being 10 seconds late. (long story with the cliche monster manager).

so where do you go for books then?
<div align="right">Quoted post</div>


Well, depends on the book really. for sf and related books I go to Bakka, the oldest independent bookstore specializing in sf, fantasy and spec fic still operating in Canada. It's only a 20 min walk from where I live now. Their smallest shelf has a better selection than the biggest Chapters and their staff actually READ so they can provide me with knowledgeable reccommendations.

Just up the street is the University of Toronto bookstore for non-fiction, and Book City, one of the few surviving book chains that the Reismans don't own (yet) for everything else. For anything these 3 stores can't provide, I just go to amazon.ca and let the books come to me style_emoticons/<#EMO_DIR#>/smile.gif

Sabrina

[bluemilk]

amen. I love the UPS guy, he brings me books and dvds so it's a very healthy, loving relationship style_emoticons/<#EMO_DIR#>/happy.gif

The one good thing about Chapters is when they have their huge discount sales because you can get book up to 80% off and that's huge especially with non-fiction books.

I noticed that our Chapters has baracades the separate the StarBucks from the book store area must be for the reason you mentioned. Some customers STILL take magazines in despite. The StarBucks is way too busy to bother with.

I don't understand how people lack self responsibility and common sense! wtf?! No wonder the current trend is that more and more people spend time at home!

[Obidobi]

Originally posted by Sam Kenobi@Dec 10 2004, 03:04 AM
<div class='quotetop'>QUOTE</div><div class='quotemain'>The worst case I experienced is that someone placed a multihandicapped woman onboard and left ashore so they could get a day rest.
We had to feed her, change diapers and take care of her for constant 24 hours...

What! Were the people, like, brought up on charges or anything?
<div align="right">Quoted post</div>
[/b][/quote]
Nobody knew that she was multihandicapped before she pushed the emergency button on her cabin.. She thought her family just went to the cafeteria to pick up something to eat for her... Little did she (or us for that matter) that they went ashore before we left Oslo... We reported them to the police, but I don't know the outcome of it... I guess they got a pat on the back and told that it wasn't very nice.... style_emoticons/<#EMO_DIR#>/giveup.gif

[cj790]

I remember one time when I worked for an insurance company dealing with a titular 'Lady', who was the most obscenley elitist person who I had met in a long time. She seemed to think I was a serf for working on the service industry, and proceeded to introduce and stress her title at every availiable opportunity. I of course ignored it all times. She also made me speak to her son for the sole purpose of telling me that my company 'should be lucky to have her as a client' (honestly!) - and to which I replied that 'Of course, we are glad to have any member of the public as a client' (something he didn't take to at all).

Now, this happened after the lads and I had spent the morning avoiding a meeting we should have been in by playing pool and getting slightly drunk. This contributed to my anger and made me write on the company notes of her policy 'Client is a bourgeiousie b*tch who deserves to be the first up against the wall when the revolution comes' style_emoticons/<#EMO_DIR#>/innocent.gif


Which isn't the worst thing that I have seen written on people's policy notes before! style_emoticons/<#EMO_DIR#>/laugh.gif


*Gosh I feel bad now - I'm not that unprofessional any more!*

[mazzy]

Originally posted by BobPalpatine@Dec 9 2004, 05:41 PM
Kind of a short story and the customer wasn't really that rude just kind of annoying.

I work at Circuit City where I sell TVs and audio equipment. So I get at least 2 or 3 complete morons every day.

Yesterday one of them was an overbearing old lady. First she asks me about HDTVs. She tells me that only Samsungs make HD. I told her this was wrong and showed her the hundreds of HDs that we had. She said that I was wrong (despite me giving her proof). She said she had looked it up on "the google". She then proceeded to tell another customer that I was witholding imformation to her and she would never get the answers out of me. She basically tried to tell a customer I was stupid because I didn't agree with her answers.

Well I basically walked the sale because I didn't want to deal with someone like that. Nonetheless she stays and starts asking me about speakers. She asked me how to hook them up to a tv. I told her of course that you need a receiver. She says "You can hook them up from the tv I looked on the google." I was like "Ma'am I have seen a couple of tvs with speaker jacks on the back of them before but you cannot get full surround from any of them." She then proceeded to act like I didn't know what I was talking about.

I kept wanting to ask her what exactly "the google" was. I use Google, but not the google. style_emoticons/<#EMO_DIR#>/smile.gif
<div align="right">Quoted post</div>


style_emoticons/<#EMO_DIR#>/laugh.gif 'The Google' - is the God of the internet and he tells you all the wrong information!

I am not being funny or anything but mos of the wierder customers I get are woman over a certain age. They have an attitude I find hard to deal with.

The men are ponderous and want to chat to me.

[mazzy]

Originally posted by Sabrina Fried@Dec 9 2004, 07:31 PM
The worst question I ever got at "The Bookstore" (name witheld to protect the wicked...not that any Canadian can't figure out which one it is...hehe):

(holding up a carpet sample) What books do you have that would match this? I'm redecorating my living room.

Sabrina
<div align="right">Quoted post</div>


Oh dear Lord no! NO! Moron! style_emoticons/<#EMO_DIR#>/barf.gif

[mazzy]

Originally posted by Obidobi@Dec 9 2004, 11:54 PM
A couple of horror questions from the passenger/car ferry business...

"Does those stairs go up or down?"
Depends where you are going you mor**!

"Where is my car?"
At the cardeck of course!!

"I can't find my car.. I think sombody stole it!"
Yeah right.. Some pirates came and made a big hole in the ship hull and brought it with them..

"Where is the gas station?"
Eeehh... This is a ship.. You can't buy gasoline here..

"My car is broken, where is the repair guy?"
style_emoticons/<#EMO_DIR#>/giveup.gif

The worst case I experienced is that someone placed a multihandicapped woman onboard and left ashore so they could get a day rest.
We had to feed her, change diapers and take care of her for constant 24 hours...
<div align="right">Quoted post</div>


Ha ha ha! I love some of these - especially "Do these stairs go up or down" - I mean what did you say?!

[BobPalpatine]

Originally posted by brookie@Dec 9 2004, 01:05 PM
ahaha these are great!

so here are a few of the dumb ass questions i get from customers at the video store.

" what would you get for a 4 year old and a 2 year old, because they get scared easily" WTF? i dont know lady!! im not close to youre family!! im not the mom! you are!

" do i have to pay you now?" no, just pay me whenever your little heart desires! this isnt a store or anything! we arent your personal bank!

"yes um this tape is damaged, it stoped half way through"
i say: " ok ma'am ill gladly exchange another copy of the same movie for you for free and youll get an extra day"

customer: oh i dont want the same movie, i want another one.

me: " sorry ma'am thats our policy"

customer:" well its a bad policy"

oh i see, so really, you saw half of the movie, before it crapped out, because you have a crappy dvd player that you got at shop rite, decided youll take it back and get another movie, because hey, you really didnt like it anyway!

and here is one thing that realy pisses me off to no end, please people please! for the love of humanity HAND me youre money and change!! it isnt that hard!!! its the polite thing to do!!! PLEASSSSSSEEEEEEE!!! you bunch of savages!!!
<div align="right">Quoted post</div>



Heh, Video Store customers are bad.

When Monsters Ball came out I had a lady come up to me and ask "Do you have Monster Balls?" I laughed and she got angry.

I worked at a large video chain (Hollywood Video) and we had a guaranteed in stock or you get the movie free when it comes in.

There was a guy who would come in drunk every new release day look for the movies that were out of stock and demand that we get him a copy. I would have to tell him "Sir if you had come here before 11:45 PM you might have gotten a copy but we have sold out of our 100 copies for now." His wife would be with him sometimes and she would try to slip us money for having to put up with him. One time he tried to go behind the counter of the store and we stopped him and he got violent so we had to call the police. He isn't allowed in the store anymore.

[JediKeri]

How about that.

Me:Thank you for calling your 24 hour Wal-Mart. How may I direct your call?

Customer: How long are you open?

style_emoticons/<#EMO_DIR#>/banghead.gif

[mazzy]

style_emoticons/<#EMO_DIR#>/chortle.gif

[JediKeri]

Originally posted by mazzy@Dec 10 2004, 09:49 AM
style_emoticons/<#EMO_DIR#>/chortle.gif
<div align="right">Quoted post</div>



It happens more often than you think smarty... style_emoticons/<#EMO_DIR#>/thud.gif

[mazzy]

Really? LOL!

[JediKeri]

If I'm lucky...at least once a week. But sometimes it can happen once a night. What gets me though, is people come in thinking we got every single department open. And we have to explain over and over and over again that it's a "Store within a Store" and that that particular department doesn't get that much business at night.

People also think we can solve their credit/debit/foodstamps/and other assistance program problems. Sheese, we are not a back or credit company, or a food stamp program.

I had a lady get mad at me because her Vision Card(food stamps) wouldn't work. I told her she had to call their office during regular business hours because I couldn't help her out. She claimed that she had money on the card, but heck...I have no way of checking that out since the whole system is automated. And that's just one example. style_emoticons/<#EMO_DIR#>/banghead.gif

[Vibroblade]

Try being a physician. Cops and Docs get to know people far better than either of us would like. Intimate secret cocky-doody that nobody really NEEDS to know. Check out my folklore thread for some examples.

[Tovor]

Originally posted by JediKeri@Dec 10 2004, 10:35 AM
How about that.

Me:Thank you for calling your 24 hour Wal-Mart. How may I direct your call?

Customer: How long are you open?

style_emoticons/<#EMO_DIR#>/banghead.gif
<div align="right">Quoted post</div>

That's classic. I get a similar one.

Me: Express one hour photo, can I help you?

Cu: Yeah, do you make photos in an hour there?

But the funniest is when they put their empty pill bottles on the counter or hand me their prescriptions and tell me they need it refilled. Following is an actual exchange between me and some old angry man:
Him: Fill this up for me, I'm in a hurry.
Me: Sorry sir, but I'm not qualified to fill that.
Him: What the hell kind of pharmacist are you?
Me: I'm not a pharmacist, I'm the photo lab manager.
Him: What the hell are you doing working in a pharmacy?
Me: Sir, this is the photo lab...the pharmacy is in the back.
Him: What are you, some kind of a wise ass?

[stormtrooper9]

style_emoticons/<#EMO_DIR#>/chortle.gif People these days

[Master Cephus]

I bet JediKeri can sympathise with me on this one..

Just remember if you work in Layaway at Wal-Mart...don't ever tell the customer that "we can't find your layaway..." it's the kiss of death

[James]

I work at Woolworths (a supermarket) and there was this old woman buying a calendar about 1 week ago. It had printed on the back of it that it was $19.99 but she insisted that it was 12.99. So she paid me $20 thinking she'd get $7 change and even after I showed her that that it was 12.99 she just wouldn't shut up....stupid woman.

I used to have a boss that was a real b*tch and she had it in for me. Fortunately she left.

[brookie]

awww man, people are such morons!!!!! style_emoticons/<#EMO_DIR#>/butbut.gif

[BobPalpatine]

Yup

[bluemilk]

^ style_emoticons/<#EMO_DIR#>/w00t.gif style_emoticons/<#EMO_DIR#>/chortle.gif style_emoticons/<#EMO_DIR#>/chortle.gif

[Justin]

I hate people who tug on the doors at 9:15 AM even though the lights are off, the open sign is not on, and it says "Open 10 AM to Mindight" at eye-level on the door. It's even worse then they look at you with this "why the hell aren't you open?" attitude.

Equally annoying are the customers who come to the store at 12:10 AM when the store is closed and the computers are deassigned and, you guessed it, tug on the doors.

Then they look at you and yell through the glass "can I just run in real fast and switch out my movies?" and you yell back "I'm sorry but the computers are down and even if we let you in we couldn't rent anything to you!!" To which they yell "I just need to go in real fast, I know what I'm looking for."

Idiots.

[stormtrooper9]

So I was with my mom at meijer getting some milk. As we walk by the milk to get the type we want there were two other people trying to get the same type. The two guys yell :Hey over here :wisles:" to the guy in the freezer for the milk they tell him that the skim milk is out. Then on guy is complaing about how long its takeing for the milk (Im thinkking WT people he needs to move a cart, open a cirten move the empy cart and move the new cart in to place and hes freezing) so the one man says to the other that was yelling Ya he must be looking at his Porno magines you know the dirty ones and some other stuff (at this point Im about to get him to stop it if my mom was not around) then they get the milk and walks away. I swear people have respect for them they need to site freezing there butts off so they can give people that act worse then five years old some milk.

[brookie]

Originally posted by Justin@Dec 12 2004, 02:18 AM
I hate people who tug on the doors at 9:15 AM even though the lights are off, the open sign is not on, and it says "Open 10 AM to Mindight" at eye-level on the door. It's even worse then they look at you with this "why the hell aren't you open?" attitude.

Equally annoying are the customers who come to the store at 12:10 AM when the store is closed and the computers are deassigned and, you guessed it, tug on the doors.

Then they look at you and yell through the glass "can I just run in real fast and switch out my movies?" and you yell back "I'm sorry but the computers are down and even if we let you in we couldn't rent anything to you!!" To which they yell "I just need to go in real fast, I know what I'm looking for."

Idiots.
<div align="right">Quoted post</div>



OMG!!! the tug on the door!!! it gets my blood boiling!!!

[mazzy]

Oh dear - I will never tug on the door again in the hopes of getting in... style_emoticons/<#EMO_DIR#>/blush.gif

In the gallery we may get no people in all day but gauranteed if I switch all the lights out and draw the curtains someone will try and come in....

[BobPalpatine]

Originally posted by brookie+Dec 12 2004, 01:39 PM--><div class='quotetop'>QUOTE(brookie @ Dec 12 2004, 01:39 PM)</div><div class='quotemain'><!--QuoteBegin-Justin@Dec 12 2004, 02:18 AM
I hate people who tug on the doors at 9:15 AM even though the lights are off, the open sign is not on, and it says "Open 10 AM to Mindight" at eye-level on the door. It's even worse then they look at you with this "why the hell aren't you open?" attitude.

Equally annoying are the customers who come to the store at 12:10 AM when the store is closed and the computers are deassigned and, you guessed it, tug on the doors.

Then they look at you and yell through the glass "can I just run in real fast and switch out my movies?" and you yell back "I'm sorry but the computers are down and even if we let you in we couldn't rent anything to you!!" To which they yell "I just need to go in real fast, I know what I'm looking for."

Idiots.
<div align="right">Quoted post</div>



OMG!!! the tug on the door!!! it gets my blood boiling!!!
<div align="right">Quoted post</div>
[/b][/quote]

Grr, people used to do that at Hollywood all the time. What was worse is we'd be in there doing stuff. The front of our store was all class so they would shoot us dirty looks for them being there so early. Some would even scream things like "Are you just going to let me wait?" I was always like "Yup! Sure am!".

[Sabrina Fried]

Ack The door tug!! NOOOOOOOOOOOOOOOOOOOOOO.

The worst is when they do they door tug, the shop hours sign is right next to the door handle, and then they get out their cellphones, read the store's phone number off the door sign and then CALL INTO the store to see when we open.

True Story

If that's not an arguement for banning/restricting cellphones I dont know what is.

Sabrina

[JediKeri]

Originally posted by Vibroblade@Dec 10 2004, 12:30 PM
Try being a physician. Cops and Docs get to know people far better than either of us would like. Intimate secret cocky-doody that nobody really NEEDS to know. Check out my folklore thread for some examples.
<div align="right">Quoted post</div>


I've read some of your folklore. Nasty... style_emoticons/<#EMO_DIR#>/crazy.gif

Originally posted by Tovor+Dec 11 2004, 01:37 AM--><div class='quotetop'>QUOTE(Tovor @ Dec 11 2004, 01:37 AM)</div><div class='quotemain'><!--QuoteBegin-JediKeri@Dec 10 2004, 10:35 AM
How about that.

Me:Thank you for calling your 24 hour Wal-Mart.* How may I direct your call?

Customer: How long are you open?

style_emoticons/<#EMO_DIR#>/banghead.gif
<div align="right">Quoted post</div>

That's classic. I get a similar one.

Me: Express one hour photo, can I help you?

Cu: Yeah, do you make photos in an hour there?

But the funniest is when they put their empty pill bottles on the counter or hand me their prescriptions and tell me they need it refilled. Following is an actual exchange between me and some old angry man:
Him: Fill this up for me, I'm in a hurry.
Me: Sorry sir, but I'm not qualified to fill that.
Him: What the hell kind of pharmacist are you?
Me: I'm not a pharmacist, I'm the photo lab manager.
Him: What the hell are you doing working in a pharmacy?
Me: Sir, this is the photo lab...the pharmacy is in the back.
Him: What are you, some kind of a wise ass?
<div align="right">Quoted post</div>
[/b][/quote]

Hehe, yeah people think I know where every single Item is too.


Originally posted by Master Cephus@Dec 11 2004, 12:49 PM
I bet JediKeri can sympathise with me on this one..

Just remember if you work in Layaway at Wal-Mart...don't ever tell the customer that "we can't find your layaway..."* it's the kiss of death
<div align="right">Quoted post</div>

Um...I haven't had that Happen...Yet. Although I did pull all my christmas presents off of layaway so I could take them home and wrap them. I had to go back because the double labeled one item and missed it.

[flo fett]

Lord I hate any job where I've had to deal with the public... style_emoticons/<#EMO_DIR#>/mad.gif

I used to work part time in a deli a good few years ago. We had a huge picture of a burger and a steaming cup of tea on the window, huge menus outside and glass counters which showed off all the sandwiches, cakes, pies etc etc and you can bet that at least once a day someone would come up to the counter and ask me 'Do you sell food?'. WTF? I used to just look at them very seriously and say 'no' and then direct them up the street to another little sandwich place. Fannies.

I thought that working as a visual merchandiser and not having to deal with the public directly it would be better, but just last week I was at the top of a ladder hanging snowflakes from the ceiling in our store. Now all around me are young shop assistant ladies with badges on declaring that they are there to help, standing next to cash desks and clothing racks. They are waiting to help. They are dying to help. Now, I am up a ladder, wearing a pair of scraggy jeans with the arse hanging out of them, covered in plaster dust and the remnants of fake snow. I have half a tool bag tucked into my belt trying to staple these bloody plastic things to the roof and obviously don't look like a shop assistant. I look like the last person in the world who you would ask for fashion advice and look like I need about three baths. What happens? A rather large pushy lady who has already knocked my ladder about three times as she has been passing pokes me in the back of the knee and tugs my trouser leg. After I stop nearly falling off my ladder I look down at her. She holds up a sparkly thing that may have dreamed of being a dress.
'Can I try this on?' she asks
'If you want love' I said (not being in a very good mood)and went back to stapling my snowflake.
Tug. Tug.
I steady myself again and look down. Some plasterdust floating gently downward.
'Do you have it in a 14?'
*decide to try my polite voice*
'I'm not sure, I'm afraid I don't work in this department. I'm not a shop assistant, I'm the window dresser. If you just ask that lady over by the till she 'll be able to help you'. Smile and nod in direction of bored shop assistant.
I go back to stapling my snowflake.
Tug. Tug.
'Look would you mind not tugging my trousers, I am at the top of ladders.'
'What do you mean you don't work in this department? I want you to find this for me, can't you get the size 14 for me?'
*looking increduously at woman*
'Pardon?'
' I said I want you to get it'
' I'm afraid I am not a shop assistant, I don't know what stock this particular department holds, I'm support staff and I don't have access to the tills so I can't carry out your transaction. The lady at the till however can help you with anything you need.'
'I feel you're being very rude and unhelpful. I'm going to complain about the shop assistants in here...'
'I AM NOT A SHOP ASSISTANT!!'
*nearly falls off the ladder again, this time with annoyance*
At that point the shop assistant at the till spotted her and came rushing over to help, whisking her away before I could staple her to to my ladders. The last thing I heard as she went to squeeze her more than size 14 into a too small dress was 'I think your colleague was most unhelpful, she wouldn't even come down her ladder to find the size 14'

WTF???? ARGGGGGGHHHHHHHH!!!!!!!!!

[BobPalpatine]

Originally posted by flo fett@Dec 13 2004, 11:41 AM
Lord I hate any job where I've had to deal with the public... style_emoticons/<#EMO_DIR#>/mad.gif

I used to work part time in a deli a good few years ago. We had a huge picture of a burger and a steaming cup of tea on the window, huge menus outside and glass counters which showed off all the sandwiches, cakes, pies etc etc and you can bet that at least once a day someone would come up to the counter and ask me 'Do you sell food?'. WTF? I used to just look at them very seriously and say 'no' and then direct them up the street to another little sandwich place. Fannies.

I thought that working as a visual merchandiser and not having to deal with the public directly it would be better, but just last week I was at the top of a ladder hanging snowflakes from the ceiling in our store. Now all around me are young shop assistant ladies with badges on declaring that they are there to help, standing next to cash desks and clothing racks. They are waiting to help. They are dying to help. Now, I am up a ladder, wearing a pair of scraggy jeans with the arse hanging out of them, covered in plaster dust and the remnants of fake snow. I have half a tool bag tucked into my belt trying to staple these bloody plastic things to the roof and obviously don't look like a shop assistant. I look like the last person in the world who you would ask for fashion advice and look like I need about three baths. What happens? A rather large pushy lady who has already knocked my ladder about three times as she has been passing pokes me in the back of the knee and tugs my trouser leg. After I stop nearly falling off my ladder I look down at her. She holds up a sparkly thing that may have dreamed of being a dress.
'Can I try this on?' she asks
'If you want love' I said (not being in a very good mood)and went back to stapling my snowflake.
Tug. Tug.
I steady myself again and look down. Some plasterdust floating gently downward.
'Do you have it in a 14?'
*decide to try my polite voice*
'I'm not sure, I'm afraid I don't work in this department. I'm not a shop assistant, I'm the window dresser. If you just ask that lady over by the till she 'll be able to help you'. Smile and nod in direction of bored shop assistant.
I go back to stapling my snowflake.
Tug. Tug.
'Look would you mind not tugging my trousers, I am at the top of ladders.'
'What do you mean you don't work in this department? I want you to find this for me, can't you get the size 14 for me?'
*looking increduously at woman*
'Pardon?'
' I said I want you to get it'
' I'm afraid I am not a shop assistant, I don't know what stock this particular department holds, I'm support staff and I don't have access to the tills so I can't carry out your transaction. The lady at the till however can help you with anything you need.'
'I feel you're being very rude and unhelpful. I'm going to complain about the shop assistants in here...'
'I AM NOT A SHOP ASSISTANT!!'
*nearly falls off the ladder again, this time with annoyance*
At that point the shop assistant at the till spotted her and came rushing over to help, whisking her away before I could staple her to to my ladders. The last thing I heard as she went to squeeze her more than size 14 into a too small dress was 'I think your colleague was most unhelpful, she wouldn't even come down her ladder to find the size 14'

WTF???? ARGGGGGGHHHHHHHH!!!!!!!!!
<div align="right">Quoted post</div>


I hope no one has allowed this woman to breed.

[stormtrooper9]

Originally posted by flo fett@Dec 13 2004, 12:41 PM
Lord I hate any job where I've had to deal with the public... style_emoticons/<#EMO_DIR#>/mad.gif

I used to work part time in a deli a good few years ago. We had a huge picture of a burger and a steaming cup of tea on the window, huge menus outside and glass counters which showed off all the sandwiches, cakes, pies etc etc and you can bet that at least once a day someone would come up to the counter and ask me 'Do you sell food?'. WTF? I used to just look at them very seriously and say 'no' and then direct them up the street to another little sandwich place. Fannies.

I thought that working as a visual merchandiser and not having to deal with the public directly it would be better, but just last week I was at the top of a ladder hanging snowflakes from the ceiling in our store. Now all around me are young shop assistant ladies with badges on declaring that they are there to help, standing next to cash desks and clothing racks. They are waiting to help. They are dying to help. Now, I am up a ladder, wearing a pair of scraggy jeans with the arse hanging out of them, covered in plaster dust and the remnants of fake snow. I have half a tool bag tucked into my belt trying to staple these bloody plastic things to the roof and obviously don't look like a shop assistant. I look like the last person in the world who you would ask for fashion advice and look like I need about three baths. What happens? A rather large pushy lady who has already knocked my ladder about three times as she has been passing pokes me in the back of the knee and tugs my trouser leg. After I stop nearly falling off my ladder I look down at her. She holds up a sparkly thing that may have dreamed of being a dress.
'Can I try this on?' she asks
'If you want love' I said (not being in a very good mood)and went back to stapling my snowflake.
Tug. Tug.
I steady myself again and look down. Some plasterdust floating gently downward.
'Do you have it in a 14?'
*decide to try my polite voice*
'I'm not sure, I'm afraid I don't work in this department. I'm not a shop assistant, I'm the window dresser. If you just ask that lady over by the till she 'll be able to help you'. Smile and nod in direction of bored shop assistant.
I go back to stapling my snowflake.
Tug. Tug.
'Look would you mind not tugging my trousers, I am at the top of ladders.'
'What do you mean you don't work in this department? I want you to find this for me, can't you get the size 14 for me?'
*looking increduously at woman*
'Pardon?'
' I said I want you to get it'
' I'm afraid I am not a shop assistant, I don't know what stock this particular department holds, I'm support staff and I don't have access to the tills so I can't carry out your transaction. The lady at the till however can help you with anything you need.'
'I feel you're being very rude and unhelpful. I'm going to complain about the shop assistants in here...'
'I AM NOT A SHOP ASSISTANT!!'
*nearly falls off the ladder again, this time with annoyance*
At that point the shop assistant at the till spotted her and came rushing over to help, whisking her away before I could staple her to to my ladders. The last thing I heard as she went to squeeze her more than size 14 into a too small dress was 'I think your colleague was most unhelpful, she wouldn't even come down her ladder to find the size 14'

WTF???? ARGGGGGGHHHHHHHH!!!!!!!!!
<div align="right">Quoted post</div>

Oh I hate it when people do that.....

[Justin]

Yeah, that must happen to you all the time, right?

[stormtrooper9]

Well in way and just seeing it hapend to other people and doing stuped stuff like it.

[BobPalpatine]

Originally posted by stormtrooper9@Dec 13 2004, 05:32 PM
Well in way and just seeing it hapend to other people and doing stuped stuff like it.
<div align="right">Quoted post</div>


Ironic statement...sorry I had to do it. style_emoticons/<#EMO_DIR#>/smile.gif

[cj790]

Poor Flo, I know exactly how that feels.

[Rojo]

I work at Sainsbury's and I have to leave for work in half an hour. Damn it.

[cj790]

The worst part is being on tills. I once sat a 6hr shift on till without any breaks in Toys R Us during Christmas style_emoticons/<#EMO_DIR#>/sad.gif
The main thing I hate is how people try to touch you when they give you their money; I'm just not good with contact, and when you see dirty fingernails, yellowed fingers, or just plain dirty people about to hand you some sweaty change I just want to run.

[Rojo]

Luckily I don't work there; I work in the chiller aisles.

Yes, I spend five - eight hours a day in a giant fridge.

[cj790]

Nice style_emoticons/<#EMO_DIR#>/sad.gif

Bet you have to wear a coloured fleece bodywarmer...

[Rojo]

Hahaha, no I don't. I could if I wanted to.

I had one customer the other day who lambasted me for the store not having enough stuff on the shelves. Idiots.

[cj790]

I had to wear a completely pathetic white and blue striped shirt, with a blue waistcoat with Geoffrey on the breast, a toys r us tie, and a multiumedia product advoisor badge that said 'Hi My Name's CHRIS'; and people would still come up to me and ask if I worked there...

I used to say "No" and walk away.


*Have a good day in work mate!*

[mazzy]

Thank the Lord I get to dress up and look nice working both in the museum and gallery. I worked as a carer during my degree and there was no point putting nice cloths on as you'd get something nasty on them...

I have noticed customers are afraid to come in here and ask tentitivly - "Can I come in and have a look". I mean we are open, all the lights are on, I am sitting here, there are posters in the window saying 'exhibition open'. Of course you can come in!

[blacksaber]

i here y'all!

i used to work at a snack bar, and everyone treated you like they were gods toying with there creation. we were always told to smile and ask "May i help you" or "How are you today?" well i beleive this culture has forgotton some root words: especially Please, Thank you, May I. most of the questions i get

"Coke" they then proceed to slam money down on the table.

Me: *I've actually said this once* "YOu know what? I think the word please is becoming lost, how about you?"

Dumb silence......

[Sabrina Fried]

Ugh, the prima donnas are the worst.

'nother true bookstore story:

This middle aged women dressed like her daughter (think too-tight "cool" clothes that are actually quite tacky and about 17 layers of makeup too many all worn to try and make her look young) comes into the bookstore one day and just stands in the centre aisle looking a bit lost, which tends to happen in big box stores that don't understand the meaning of good signage. (The latest excuse of the day is not labelling the shelves properly somehow makes people spend more money because they spend more time in the store...LOL). So I go up to her and ask her if I can help her.

She looks at me ("do you work here?"), finally realizes I'm a staff member and says "About F-ing time." Thrusts a list of books at me, most of which had only wrong or partial titles, and says "And hurry it up, I have Yoga at 3." Then proceeds to plunk herself down in one of the store chairs and add another layer of makeup.

After a few awkward moments, she finally deigns to explain to me that she expects me to be her personal shopper, and find the books FOR her. Now this was near Christmastime, and the store was packed with shoppers (or at least readers), so we were already short staffed which means I could have easily SHOWN her where her books are, but the personal shopper thing simply wasnt going to work.

So, I quickly read through her list (most were Yoga or pilates books), and the books I could actually identify I offered to show her where they are. And she looks at me and says "You don't expect me to carry all those *shudder* books, do you? I mean that's what people like you are for! " and so on berating me at every turn.

Finally I said to her, "We have a bookseller who is also a Yoga instructor -she's not in today though, she's teaching, I think - and carrying books around the store is one of the Yoga techniques she desined especially for us. We're not supposed to spread it around but...."

At that she instantly shot to her feet, grabbed the book basket out of my hand put on a Yoga face so strong her makeup cracked and said "You should really try more Yoga, you might lose some weight." And went off to the sections I had pointed her to.

At that point I just shook my head at her and went for my break. By the time I was finished she had finished and driven her SUV right up to the door of the store (I mean so close we couldnt open the door all the way) so that she wouldnt have to carry the books too far out to the car. AND she was having the store manager and two cashiers load the books into the back of the SUV for her. (We're talking 10 books, tops). She was doing Yoga stretches while all this was going on.

And people wonder why I hate customer service jobs.

Sabrina

[JediKeri]

Hehe, Luckily most of the prima donnas come in during daylight hours so I can escape all that.

One day at work I had this lady come in and try and buy over a hundred dollers worth of stuff. She tried to use her hospital badge as her ID. I wouldn't accpet the ID, it had to be a drivers licinse. Turns out the check she was trying to pass was forged. Cops just missed catching the woman... style_emoticons/<#EMO_DIR#>/giveup.gif

[Kapit]

working at meijer i saw my fair share of cops, but this first story i sadly missed

i forget exactly how and why this guy was in the store, but he was, and the cops were looking for him. he somehow manages to get out of the store and makes it to the nearby meijer gas station before the cops get him and drag him back to the store. now, from what i heard, this guy was so unruly and unwilling to cooperate, he got tasered, not once, but twice

i was mad i missed that

and another time (i was there for this one) some teenager drives up in a purple camero and walks into the store, trying to be all badass-looking and everything. well, shortly after that, a couple cop cars show up, so i put two and two together and laughed. all of sudden this guy comes barreling out of the store with two cops behind him, guns drawn even. kid hit the ground, car got searched, my friends and i laughed

quite the entertaining place, i'd say

[JediKeri]

Hehe, there was this one time we had a kid out behind our store, hiding. My boss spoted him when he and another employee went out the layaway trailer to retrieve something. My boss gets on the radio and tells me to call the cops. I do so while two customers listen to what's going on. When cops get out there the kid is resisting that they taser him once in the parking lot, and them take him back to the local home for troubled kids. (He was running away) He contiunes to make more trouble, and gets taserd 3 more times between there and the county jail. ( I know the last part because I have a friend that works with the SO there. She took the kids fingerprints.) The kid still didn't learn his lesson.

[Kapit]

style_emoticons/<#EMO_DIR#>/laugh.gif style_emoticons/<#EMO_DIR#>/laugh.gif style_emoticons/<#EMO_DIR#>/laugh.gif

[JediKeri]

The Holiday seasons are the worst for retail. When you run out of something, customers argue with you thinking we got more of that stock in the back. Sold out means we don't have no more.

[Kapit]

i know what that's like, it sucks

or the whole "it's marked this price" when it's really not supposed to be that price, then they argue to the death with you about it's got a sticker saying it's supposed to be $40 cheaper than what it says

that rarely happens, and these people want it changed, NOW. right now!

[JediKeri]

What gets me the most is that we price match. But we don't do BOGO like other stores. We just mark it down so your getting it for the same amount as a BOGO. People just don't read the signs and then argue forever with you. Once I had to get my manager involved because the guy was getting abuseive about the whole thing.

[Kapit]

the one thing i've noticed, as well as my parents, is that i became a lot more angry during my meijer stint

having to deal day after day with these people, all of them have something wrong with something, tomatoes are 78cents, not 82, it's marked for this price, but ma'am the ad and the sign both say this price, well it's not right blah blah blah, ARGH!

[JediKeri]

Hey I have a customer that comes in regularly and has something to complain about all the time. EVERY SINGLE TIME HE COMES IN. One time he wasted my time about the Kripsy Creme display for 15-20 min! I don't set the mods people!

[Master Cephus]

My worst experience?

I was working at Wal-Mart and it was at midnight (just before the reset JediKeri...my last customer for the night and I go home). I am working the express lane which is 20 items or less.

Well this mexican lady walks up with a loaf of bread. She doesn't speak english very well and I ask her if she is ready to check out....

Well she says yes and then motions for her daughter to come up with a BUGGY FULL of vegetables that she is going to price match....And of course, she was wrong on about 50% of the prices...

ugh...thank goodness I don't work there anymore...

[Kapit]

i was working the 12 and less one day, middle of the sunday rush, so this guy comes down my lane with a cart full of groceries, and i say "sir, this is for 12 items or less" and he looks at me and continues putting the order on the belt and says "does it look like i care? i don't wanna wait in line"

i thought about it a minute and laughed

[Luvinna]

Once, during my regular shift at the aforementioned grocery store I worked at, we got robbed. I wasn't working that night though because I'd traded with another cashier. I feel kinda bad about it cuz the other girl had a gun held to her head. style_emoticons/<#EMO_DIR#>/unsure.gif

[bluemilk]

Well I work technical support for the 2nd largest computer manufacturer in the world so you can imagine we get ALL types.

Yesterday this lady phones in and I tell her she's out of warranty and there would be a charge for support. She tells me that it's actually her mom's computer and to hold on. I hear her mother in the background then the line goes dead.

Two minutes later the same "lady" phones back and gets me. The odds of that happening is real slim. Only this time her voice is different ( it's the mother of course ). I explain to her that she's out of warranty and give her the options.

Suddenly she starts screaming that it's only because she's black that I'm charging her and if she was white it wouldn't be an issue. I tell her to keep the call on a professional manner and all hell breaks loose and this lady starts going full on Jerry Springer on me ( you f**** b**** f*** you. You're a no good a******* etc. and so on and yada). After a few warnings and a couple sips of my coffee I hang up on her.

It's funny that people accuse you of racism when you're talking to them on the phone. I have no idea what colour skin they have or anything because they all sound american to me and I'm TALKING TO THEM ON THE PHONE. ugh.

[Kapit]

style_emoticons/<#EMO_DIR#>/grouphug.gif

[Horse_Head]

Originally posted by bluemilk@Dec 14 2004, 02:02 PM
It's funny that people accuse you of racism when you're talking to them on the phone. I have no idea what colour skin they have or anything because they all sound american to me and I'm TALKING TO THEM ON THE PHONE. ugh.
<div align="right">Quoted post</div>

Oh... so it's Americans that you don't like style_emoticons/<#EMO_DIR#>/tongue.gif

I see style_emoticons/<#EMO_DIR#>/chortle.gif

[stormtrooper9]

Over the Summer I help out a a local car cruse with the Kiwanis and parking was 10 USD (I know its a lot but it was for a good cause) Man did I hear a ton of Choice words, One group of people started to say they dont speek english.

[mazzy]

Bluemilk - that lady was a real nutter.... poor you style_emoticons/<#EMO_DIR#>/grouphug.gif

[Justin]

I was accused of racism when I was working at a Blockbuster in 1997. We have a policy that we can't rent R rated movies to anyone under 17 unless the account says that it is allowed.

Now, this 15 year old black girl came up to the counter and wanted to rent The Exorcist. She was using her parents' membership card, which said that restricted rentals were not allowed.

It was obvious she was under 17, but I asked to see her ID anyway, and told her that unfortunately I couldn't rent the movie to her because she was only 15. So she gets angry and makes a big scene yelling at me calling me racist, saying that the only reason I won't let her rent is because she's black. I kept assuring her that it was because of the store policy, but she just kept going.

There was a huge line behind her at this point too, and after she finally left it was incredibly awkward because I was sure the rest of the people in line thought I was with the KKK.

There was another time recently when there was a large line, and I thought this one lady was the next in line, but this short middle eastern guy came up to the counter.

I said politley "I'm sorry, were you next in line or was she?" Because I was seriously confused. The guy came out of nowhere. Anyway, the woman behind him said that he was there first, and I said "I'm sorry sir, I must not have seen you there" and laughed a little, because it was an honest mistake.

Anyway, he gets angry and tells me that he doesn't "tolerate any funny business," implying that I was trying to screw him over because of his enthnicity. I say again that I was sorry, I just didn't see him, and he repeats "I don't tolerate any funny business!" every time I say "I'm sorry sir, I didn't see you." Eventually I said "Sir!! I just didn't see you!!" and but he went on and on, with all these people behind him looking at me. It was really embarrassing.

[brookie]

i got one,

a woman walks into the video store,

"are you open?" LMAO!!

no lady we arent, i just, you know, close and dont lock the door or anything.

[Kapit]

i got one like that

standing at the register, bored, looking around, light is on, lane is unblocked

*insert person here* walks up and asks if i'm open

i always look at the light, then look around to see if anyone else is in my lane, then say yes

[bluemilk]

Originally posted by Horse_Head+Dec 14 2004, 04:26 PM--><div class='quotetop'>QUOTE(Horse_Head @ Dec 14 2004, 04:26 PM)</div><div class='quotemain'><!--QuoteBegin-bluemilk@Dec 14 2004, 02:02 PM
It's funny that people accuse you of racism when you're talking to them on the phone. I have no idea what colour skin they have or anything because they all sound american to me and I'm TALKING TO THEM ON THE PHONE. ugh.
<div align="right">Quoted post</div>

Oh... so it's Americans that you don't like style_emoticons/<#EMO_DIR#>/tongue.gif

I see style_emoticons/<#EMO_DIR#>/chortle.gif
<div align="right">Quoted post</div>
[/b][/quote]
well... style_emoticons/<#EMO_DIR#>/innocent.gif nah kidding. I like americans just fine. I made the comment because ALL my customers are american and they have so many different accents. I can't believe that some people in the states actually say "w" as "dubyah" *shudder* My point was though if you're from Alabama, for example, then all I hear is your accent and have no clue as to your ethnicity. style_emoticons/<#EMO_DIR#>/joystick.gif

[bluemilk]

Originally posted by mazzy@Dec 14 2004, 04:53 PM
Bluemilk - that lady was a real nutter.... poor you style_emoticons/<#EMO_DIR#>/grouphug.gif
<div align="right">Quoted post</div>


thanks mazzy! style_emoticons/<#EMO_DIR#>/biggrin.gif it was amusing and very entertaining. Gotta love it when you get a customer that breaks up the monotony style_emoticons/<#EMO_DIR#>/wink.gif

[Sabrina Fried]

Originally posted by JediKaputski@Dec 14 2004, 11:38 AM
the one thing i've noticed, as well as my parents, is that i became a lot more angry during my meijer stint

having to deal day after day with these people, all of them have something wrong with something, tomatoes are 78cents, not 82, it's marked for this price, but ma'am the ad and the sign both say this price, well it's not right blah blah blah, ARGH!
<div align="right">Quoted post</div>


I felt the exact same way when I was working retail. Id come home from work with this huge cloud of rage hanging over me from having to take cocky-doody from moronic customers and still having to smile and thank them no matter what they said or did ("The customer is always right" UGH!). There were more than a few nights I was actually so furious I put my first into the wall. And I mean bleeding-knuckles and dents in the drywall fury.

It wasnt until I moved into an office based, but still customer service job that I started to realize what the problem was. There's no outlet for retail workers. In years past there was a certain code of behaviour that staff AND customers had to follow. If customers didnt follow the code, they were not allowed to shop at the store. These days, companies have become so greedy for exponentially increasing profits that they will accept any customer, no matter how poorly they treat the staff, because the staff are of no real value to the people who own the business. No amount of happy flowery HR "We value our staff" BS will change this. IF they really valued their staff they would stand up for them, even if it means losing a customer (Staff are customers too, from time to time). Quit and there are 100 people begging to take your place who could do the job just as well. The only times companies actually kick potential custoemrs out of the store is when they come close to breaking criminal laws.

The office based job is not much better, because I still have to take alot of cocky-doody from customers and play office politics on top of that, but its calmer enough that it helped me identify the problem and I am working on getting out of the customer service industry altogether. And clients who don't adhere to proper business etiquitte do get penalized, sometimes at least. I'll never do store-level retail again (head office I would consider, but only for a sick amount of money and lots of vacation time). No matter how desperate I get, never.

Really, is it so hard for customers to accept no for an answer every now and then? And am I the only person who remembers to say please and thank you?

Sabrina

[Kapit]

exactly, i know exactly what you're saying about the staff being treated like crap

when i started, we got a $5 gift certificate and a free drink for our birthdays, shortly after my birthday the following april, it was dropped in favor of saving money and passing the savings onto the customer

oh, and i think i mentioned it before, but i got a whole FIVE CENT RAISE when i became a cashier

there's incentive enough to want to stay, especially when it raises me up to a whole $6.40 an hour, while my friends would get some job somewhere else and start off at $7

[cj790]

I know exactly how you feel Sabrina - I worked in an office environemnt too, and we were generally treated with less repsect than the customers too.


One thing I used to hate there (I used to speak to customers on the phone) was people who came through on my line and ask (after being asked to press a number to direct them to my line) 'You're not another robot/computer are you?'

You can guess what I used to say... style_emoticons/<#EMO_DIR#>/innocent.gif

[Sabrina Fried]

I get that too, so I start talking like my voice mail message and then say "BEEEP"

You'd be surprised how many people leave me a message and then stop in their tracks when I start answering their questions that very instant.

It's evil..but its an outlet style_emoticons/<#EMO_DIR#>/smile.gif

Just reread my mesage from last night. I must be way behind. How long have we had a profanity filter?

Sabrina

[mazzy]

Originally posted by Justin@Dec 15 2004, 12:50 AM
I was accused of racism when I was working at a Blockbuster in 1997. We have a policy that we can't rent R rated movies to anyone under 17 unless the account says that it is allowed.

Now, this 15 year old black girl came up to the counter and wanted to rent The Exorcist. She was using her parents' membership card, which said that restricted rentals were not allowed.

It was obvious she was under 17, but I asked to see her ID anyway, and told her that unfortunately I couldn't rent the movie to her because she was only 15. So she gets angry and makes a big scene yelling at me calling me racist, saying that the only reason I won't let her rent is because she's black. I kept assuring her that it was because of the store policy, but she just kept going.

There was a huge line behind her at this point too, and after she finally left it was incredibly awkward because I was sure the rest of the people in line thought I was with the KKK.

There was another time recently when there was a large line, and I thought this one lady was the next in line, but this short middle eastern guy came up to the counter.

I said politley "I'm sorry, were you next in line or was she?" Because I was seriously confused. The guy came out of nowhere. Anyway, the woman behind him said that he was there first, and I said "I'm sorry sir, I must not have seen you there" and laughed a little, because it was an honest mistake.

Anyway, he gets angry and tells me that he doesn't "tolerate any funny business," implying that I was trying to screw him over because of his enthnicity. I say again that I was sorry, I just didn't see him, and he repeats "I don't tolerate any funny business!" every time I say "I'm sorry sir, I didn't see you." Eventually I said "Sir!! I just didn't see you!!" and but he went on and on, with all these people behind him looking at me. It was really embarrassing.
<div align="right">Quoted post</div>


Geez, you've just got to be so embarrised for these wierdo's who use their race like that. I went to university with someone who was obsessed with being vistimised because she was black. She was convinced that everyone was a racist and we were all out to get her. It got so bad that she made a formal complaint against one of my friends who was going out with a black guy for goodness sakes!

[JediKeri]

Hehe, I remember one time one of my bosses kicked out a group of kids from the store for being rowdy. They had these big huge bouncy balls and were bouncing them off of empty Pallets. NOT a good idea, those balls are filled to capacity and if they hit a nail...someone could get hurt.

Well anyway, one of the kids was a girl that was way taller than me. I'm 5'2" so she must of been at least 6'. She got right in my face and asked me to write up my boss for kicken them out. I tried to keep a straight face, and told her that I was sorry but he was my boss and what he says goes. She then keeps on ranting and raving and cussing that she wants to talk to some management higher up than me. I tell her that she'll have to call in the morning because there was no one higher than the Assistant manager that was there. My boss then shows up and tells her to get out of the store, or he'd call the cops. He also told her not to harrass his employess..(i.e. me) The girl leaves quite reluctanly and my boss follows them out to get their lisense plate number just incase they do something even more stupid. I burst out laughing when my boss walked in. That girl had no idea how many people were watching her be an idiot. The customers all thought I handled her well. AT that point I"d only been a front end supervisor for about 2 weeks. Now I'm almost at 2 years with wal-mart.

[Master Cephus]

<div class='quotetop'>QUOTE</div><div class='quotemain'>Well anyway, one of the kids was a girl that was way taller than me. I'm 5'2" so she must of been at least 6'. She got right in my face and asked me to write up my boss for kicken them out. I tried to keep a straight face, and told her that I was sorry but he was my boss and what he says goes. She then keeps on ranting and raving and cussing that she wants to talk to some management higher up than me. I tell her that she'll have to call in the morning because there was no one higher than the Assistant manager that was there. My boss then shows up and tells her to get out of the store, or he'd call the cops. He also told her not to harrass his employess..(i.e. me) The girl leaves quite reluctanly and my boss follows them out to get their lisense plate number just incase they do something even more stupid. I burst out laughing when my boss walked in. That girl had no idea how many people were watching her be an idiot. The customers all thought I handled her well. AT that point I"d only been a front end supervisor for about 2 weeks. Now I'm almost at 2 years with wal-mart.[/b][/quote]

I had seen stuff like that happen at the store I worked at.

I just remembered some things that just really irritated me:

1) When I give the total, and the people throw the money on the counter BESIDE my opened hand. I HATED that, it really griped me...very rude indeed

2) When I was red lining, people would come up and say "I'll put you to work!" -- Thanks man you really made my day

3) When I was working the express lane and people come up with their buggy filled to the brim and asked if I coudl check them out....IT'S 20 ITEMS OR LESS!!! but I still had to do it...with a smile

4) walking around with that stupid blue vest on (or a Wal-Mart shirt) with a nametag and people coming up to me: "Excuse me, do you work here?" No, I just dig the attire

5) Walking to the back for break, a customer stops me and asks: "How much are the red things over there in the corner? Do you have any more of those things in the back" -- Oh! you mean those THINGS! Sorry I misunderstood you...

Wow, I feel totally better now...this is like therapy! I wish we had this thread when I still worked there!

[Kapit]

<div class='quotetop'>QUOTE</div><div class='quotemain'> 5) Walking to the back for break, a customer stops me and asks: "How much are the red things over there in the corner? Do you have any more of those things in the back" -- Oh! you mean those THINGS! Sorry I misunderstood you... [/b][/quote]

i lost many a break to having to help people with something or other

they gave us a whole 15 minutes for a standard break, and 30 for lunch

anyways, it got to the point where the first thing i did before i punched my break was take off my shirt and throw it to the ground so i could buy some food and drink and actually have a break

[flo fett]

I always get phoned up on my work mobile from various shop assistants about our store and it always goes like this:

Assist: I've got a customer here who'd like to try to know what size something in the window is.
Me: What is it she's looking for?
Assist: It's a skirt
*pause as I wait for more information*
Me: Yes? A skirt? What does it look like?
Assist: It's black
*pause again as I sigh*
Me: What window is it in?
Assist: It's in a window on Buchanan Street
Me: which window in Buchanan Street, which end? What else is in it? Does the skirt have a pattern?
Assist: I don't know, she doesn't know. It's in one of the windows in Buchanan Street.
And so on and so on ...

What kind of information is that? We have 33 windows for heavens sake!
I end up coming down to see the customer myself and I always end up wandering the windows muttering darkly until I find it, take it up to them then they decide they don't like it after all. *sigh*

[cj790]

The most common phrase in our customer service department, when asked in our monthly reviews, was the classic line:

The job would be great if it weren't for the customers!

[Sabrina Fried]

Originally posted by cj790@Dec 16 2004, 06:20 AM
The most common phrase in our customer service department, when asked in our monthly reviews, was the classic line:

The job would be great if it weren't for the customers!
<div align="right">Quoted post</div>


So true, so true.

As for the whole missed break thing, I can count on two hands the number of times I actually DID get to take my break. We had customers at The Bookstore that literally stood by the doorway to the staff lounge and hijacked anyone leaving the sales floor. The first thing I did when I signed out for my break was remove my vest and nametag (hated those things...really I did), and as long as it wasnt cold enough outside to need a jacket I could have passed for a customer in the store going to the washroom that was right next to the staff lounge (more of a closet with a table and fridge in it really).

Btw, to all the architects out there responsible for planning out stores: Do NOT put the staff lounge next to the washroom, especially in a bookstore. Staff productivity tends to be affected if we are exposed to certain "noxious fumes" whilst on our breaks, if you know what I mean.

Sabrina

[JediKeri]

Hehe, Customers, can't live with em, can't run a business without em. Even the ones that just don't get it. Sometimes we get people that come in on all three shifts trying to return a product, and everyone on all three shifts say no. Do they think we're brainless or something?

[bluemilk]

On Saturday, a customer went to the toilet while I was talking to her. Instead of asking if she could put the phone down for a few minutes, she took the phone with her into the washroom. I swear this breaks basic decancy laws. You just don't do stuff like that, it's beyond gross.

[stormtrooper9]

Originally posted by bluemilk@Dec 20 2004, 04:06 PM
I swear this breaks basic decancy laws. You just don't do stuff like that, it's beyond gross.
<div align="right">Quoted post</div>

More then just decancy........

[Greedo Boy]

What's decancy?

[Sabrina Fried]

Originally posted by bluemilk@Dec 20 2004, 04:06 PM
On Saturday, a customer went to the toilet while I was talking to her. Instead of asking if she could put the phone down for a few minutes, she took the phone with her into the washroom. I swear this breaks basic decancy laws. You just don't do stuff like that, it's beyond gross.
<div align="right">Quoted post</div>


eeew.

I get that from clients in The Office sometimes. Seriously people, eat more fiber!

Sabrina

[JediKeri]

How about talking on the cell phone while paying for their purchase? I'm mean talk about rude.

[Sabrina Fried]

JediKeri,

Oh I loathe that. When I was working jump-till on the cash register in my retail days I would refuse to serve people until they finished their conversation. I had a customer once who stood next to my register for an hour discussing the intimate and honestly rather disgusting details of a recent bout of cosmetic surgery she had. It was a loud enough 'intimate' conversation that half the store could hear. I simply started serving the customers in line behind her and let her carry on, she was so oblivious to the world around he she never noticed until I had one of the other floor staff members bring over to her one of the first aid kits we were selling just in case she needed to change her bandages. She turned as red as her lipstick and promptly told her 'snookums' she would call them back, paid, and ran out of the store.

Sabrina

[cj790]

LMAO!!!

Well I guess it's the time of year for Christmas Queues, when all stores have 100s of people angrily waiting for opening time, looking enviously at the staff arrive and enter though their own doors...

[Sabrina Fried]

Ah yess, I love staff entrances. I can't tell you how many times they saved my sanity during the holidays.

Sabrina

[mazzy]

OMG!!! I can't believe someone went to the loo whilst you were talking to them Bluemilk! Yuk.

[JediKeri]

I hate it when I open up a new line and a customer pays with a $100 bill, and since it's a new drawer all you have is $5's. They don't understand the meaning of..."I just got on shift"

[Arica]

Ewww that is really gross. Talking to someone on the cell phone while you're in the bathroom. Gross!!! You're right that is beyond human decency. style_emoticons/<#EMO_DIR#>/leiaxmas.gif

Ewww I shutter to even think about it. Yuck.

Anyway in case anyone here is a harry potter fan the new book comes out July 16th of 2005. I thought you guys might like to know. style_emoticons/<#EMO_DIR#>/wink.gif style_emoticons/<#EMO_DIR#>/sidxmas.gif

[mazzy]

<div class='quotetop'>QUOTE</div><div class='quotemain'>Anyway in case anyone here is a harry potter fan the new book comes out July 16th of 2005. I thought you guys might like to know. style_emoticons/<#EMO_DIR#>/wink.gif style_emoticons/<#EMO_DIR#>/sidxmas.gif[/b][/quote]

I'm a big Harry fan. I heard about the book a few days ago, woo hoo! We have been debating who will die??

[Justin]

Mazzy, did you accidentally post that in the wrong thread did you?

[Greedo Boy]

Carefully look at the post above hers...

[goodwije]

i am sure there is a Harry Potter thread around here somewhere...

stay on topic please

[JediKeri]

Oh mister Moderator. That Harry Potter info is actually good information for us relailers. I've already had people asking me when the next book is coming out. *groans*

[goodwije]

lol i am sure of that.. let me se if i can find the HP threads

here check it

http://www.galacticsenate.com/index.php?sh...60&#entry555260 (http://www.galacticsenate.com/index.php?showtopic=6561&st=470&p=555260&#entry555260)

[bluemilk]

ha. Some out of warranty customer just told me to take our fee and shove it up my ass. such a merry christmas working computer tech support on christmas day. Instead of being home here in Canada with my family watching Team Canada play at the World Junior Hockey Championship, I get to sit at work for 11 hours and get yelled and cussed at by unappreciative Americans. I love my job.

[JediKeri]

Hehe, I got yelled at on sunday morning because we weren't open any earlier than 6am. We actually had customers try and come on when it was still christmas. *shakes her head*

It was so nice seeing it so quiet in the store.

[The Bandit]

Ok, this happened to me the other day.

For those of you who don't know, I currently work as a technical writer for a pro audio/video retailer. I deal mostly with doing pure technical write-ups with some editorial/sales content on computer equipment geared towards video editing, but we also carry general computer equipment as well.

My latest batch of products to research have hard drives and CD/DVD-ROM drives from Hewlett-Packard. I was having some difficulty finding some specs on some of the hard drives so I called up HP Presales support.

I was bounced around to about eight different departments and finally I got to a guy in sales who deals with my company. I'm explaining to him what I'm trying to do and he's like "Well, I have this information, but I don't know if I can give it out. You're not with Dell or Gateway are you?"

I had no idea what to say. I'm not asking for top secret info here, just the physical dimensions of a hard drive and the sustained data transfer rate. I had no idea what to say with him, so I just kind of chuckled and said "No, I'm not with them."

He ended up transferring me to another department.

-- 2bq

[Sabrina Fried]

ROFL!

Reminds me of the time I had to call my phone service provider for customer support. I was bounced around to just about every single department, and about 27 different sales people when I called, so I just hung up and sent them an email.

And as a response to my question got an automated email about their "new improved" satelliate services.

My question:

When paying my bill, who do I make the cheque out to? In the end, I just called up and asked my parents, who have been using their services (and writing them cheques) for nigh on 25 years now.

Sabrina

[brookie]

so tonight, while i was working, this guy came into the video store, and my co worker, says "hello, how are you?" the guy says "well not very good, do you know what its like to get home with a movie that doesnt work, to youre 4 year old son?" so my co worker says " oh well i'm sorry that the tape didnt work, why dont you go get another movie and we will exchange it for free."

the guy replies with " well thats a start" WTF? how rude? so my co worker truns to me and we have a little laugh. so the guy comes up to my line and i exchange the movie and set it on the counter past the security monitors like i always do with EVERY SINGLE VIDEO. so the guy turns to me and says, with a smug look on his face , " whats the matter with you? are you mad at my exchange? is that why you threw the movie on the counter"? my co worker and i both turn around and say " "WHAT?!!!!"
so i say " well sir, im sorry, thats what i do, i just always toss it on the counter."

so he says something wise ass, i cant really remember, this guy is out for blood , i mean he obviously wanted to pick a fight and take his frustration with his broken tape out on me, probably because im a small girl and my co worker is a big guy.

well, he picked a fight with the wrong girl, so he says to me, " whats youre name ?" i say "brooke" and he says " well i going to call youre boss."

i say" awsome!! you go do that", and i tell him thier names.

he says "wow! you need to work on youre customer service." i say " well you need to work on youre social skills."

then he says something smart ass again " well i think i deserve a free rental, for this broken tape, but im sure you dont want to deal with that."
and i say " thank you, it is always nice to receive constructive criticism" hahahhahaha! and then i say " be sure to call my bosses, im sure they will be happy to speak with you!!!"


hahhaha i let him have it, i never take anybodys crap! he picked a fight with the wrong girl!

he was obviously expecting me to like get down on my knees and say " oh sir,im sooo sorry,please forgive a lowley clerk like me."

[Master Magnus]

What a jerk. It was good you stood your ground.

[stormtrooper9]

Man I close two topices that me and the owner felt was spam and now I get attacted by the maker of the two topics and some other poeple.

[Greedo Boy]

Is that work, exactly? style_emoticons/<#EMO_DIR#>/unsure.gif

And can they even be termed as customers...? style_emoticons/<#EMO_DIR#>/unsure.gif style_emoticons/<#EMO_DIR#>/unsure.gif

[stormtrooper9]

I work for a web hosting compine here (http://envision-host.com) as an Intern so yes. yes they order the hosting.

[Greedo Boy]

I see...?

I trust they are paying you well? style_emoticons/<#EMO_DIR#>/wink.gif

[Darth Crimson]

The worst place i have annoying customers at work was when i work in a medieval boutique. people can ask so dumb question like it is your swords are real. style_emoticons/<#EMO_DIR#>/banghead.gif No madam they are some illusions we make to have customers ask some dumb question style_emoticons/<#EMO_DIR#>/rolleyes.gif

P.S. : Sorry for my english im French Speaker and no dont throw me stones please style_emoticons/<#EMO_DIR#>/bye.gif

[Greedo Boy]

I'm not going to throw you any stones... they're mine, ALL MINE!! style_emoticons/<#EMO_DIR#>/saber.gif

Oh man, this one time at Islands of Adventure or something... we were in the Jurassic Park section looking at a mechanical Triceratops... some woman was asking things like "Is that real?" "How'd they get that here?" "That ain't real!" "Is it?"

Tsk tsk tsk...

[obi two]

thats not strictly a customer story is it gb

[Greedo Boy]

Well, she was a patron of the Amusement Park, wasn't she?

[obi two]

were you working at the amusement park gb

[Greedo Boy]

No, not really...

Never said they had to be from my workplace...!!

[obi two]

'customers at work are really annoying'
the name says it all

[Greedo Boy]

Fine, I was tying something in to DC's post, alright?

Sheesh...

[obi two]

i just like to keep you on your toes thats all gb style_emoticons/<#EMO_DIR#>/biggrin.gif

[flo fett]

Originally posted by bluemilk@Dec 20 2004, 09:06 PM
On Saturday, a customer went to the toilet while I was talking to her. Instead of asking if she could put the phone down for a few minutes, she took the phone with her into the washroom. I swear this breaks basic decancy laws. You just don't do stuff like that, it's beyond gross.
<div align="right">Quoted post</div>


I remember when I was still at college I got a job working for a telemarketing compnay (lasted two weeks, it was horrendous) and I was supposed to phone people up and ask them about their homes. One time I phoned this number and the old guy who answered it was surprisingly nice and didn't slam the phone down straight away like most people. So I start asking him my questions and I could hear this strange swishing noise going on, I asked him if he was busy because I could phone back and he says 'No it's alright love I'm just having a shower, talk away'. WTF? Ewww, old naked guy on the phone. What is wrong with some people?

[Filoviridae]

From our helpdesk:
<div class='quotetop'>QUOTE</div><div class='quotemain'>My co-worker Carla ****** is having major problems with her PC, the screen is very fragmented and when she trys to reboot the PC shuts down or does all sorts of strange things??? [/b][/quote]

So when she reboots...the computer shuts down...imagine that! Let me guess...then it starts up again all of a sudden?

And is this a statement or are you asking me???

[mazzy]

I should change this to people really annoy me at work. My boss wassuch a s*** today. I can't do ANYTHING right!!

[Justin]

Some guy who came into my store felt that he shouldn't have to pay full price for a foreign movie with English subtitles. What a moron.

[mazzy]

OMG! What did you say? That's so funny.

[leiaorgana]

Sales rep are really annoying at my workplace!!!

[Darth Octavious]

^Beat him up

[Justin]

Originally posted by mazzy@Jul 11 2005, 04:34 PM
OMG! What did you say? That's so funny.
<div align="right">Quoted post</div>

I'm not the one he dealt with, but I observed it. The kid who checked him out just said "no, I'm sorry" and then came over to me and said "did you hear that last guy??" after the guy left.

[BomarrPunk]

OK, So I have a 2pm teleconference today, at 2pm a couple of guys at work and I call the guy we need to talk to. He's not there, he calls my boss back a minute later and reschedules for 2:20. I go back to my desk telling my boss to call me when he calls. At 2:40 still no call, so I call my boss, they are having the meeting and they didn't call me! Morons! It was over when I got there.

I should have stayed home today style_emoticons/<#EMO_DIR#>/banghead.gif

[Filoviridae]

Meh conference calls are boring anyway...you didn't really want in on it.

[BobPalpatine]

Originally posted by BomarrPunk@Jul 11 2005, 04:14 PM
OK, So I have a 2pm teleconference today, at 2pm a couple of guys at work and I call the guy we need to talk to. He's not there, he calls my boss back a minute later and reschedules for 2:20. I go back to my desk telling my boss to call me when he calls. At 2:40 still no call, so I call my boss, they are having the meeting and they didn't call me! Morons! It was over when I got there.

I should have stayed home today style_emoticons/<#EMO_DIR#>/banghead.gif
<div align="right">Quoted post</div>


Hmm....you need to show them who's the boss.

[JediKeri]

Try dealing with a customer that didn't pay off her layaway in time, and it got put back on the shelf two weeks after the due date. Well duh, that's what happens when you don't pay things on time.

[Filoviridae]

For all of you who have called/written in to your tech support, this is not what we like to see:

<div class='quotetop'>QUOTE</div><div class='quotemain'>Please call when able: I am having a bit of a problem[/b][/quote]End of message

Guess what? Dropped to lowest priority. style_emoticons/<#EMO_DIR#>/devil.gif

[mtel1979]

I wait tables for a living and I used to hate people. Things like a customer asking for iced tea with ice, come on, you said it twice! Or I tell them I will be back to refill their drinks in a moment, but is there anything else they need? Yeah, I need my drink refilled. Or people who cannot read the menus. I ussualy just tell them that it's on the menu and point it out to them. Or people who think that they are the only ones in the restaraunt and complain that service is slow. Well, did you not see the 5 other tables that came in at the same time as you and I am the only one on the floor? And also people who think that I am to blame that their food wasn't cooked they way they wanted it to be. Yeah, I know I have to check to make sure it was done right before I bring it to them, but sometimes things get over looked when you are too busy. And I really used to hate kids. I mean, their parents bring them to my restaraunt, they make a huge mess and I, not their parents, have to clean up after them. I don't hate people anymore, but those are just some of the things that used to get under my skin.

[Filoviridae]

Okay...when you have a printer that connects using a USB port DO NOT PLUG THE USB CABLE INTO THE COM PORT. They aren't even close to the same size or shape!

[JediKeri]

^^ style_emoticons/<#EMO_DIR#>/rofl.gif

[BobPalpatine]

Originally posted by Filoviridae@Jul 22 2005, 09:44 AM
Okay...when you have a printer that connects using a USB port DO NOT PLUG THE USB CABLE INTO THE COM PORT. They aren't even close to the same size or shape!
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Ohh, so THATS why my printer isn't working...

[Filoviridae]

What not to write when summoning the Helpdesk:

<div class='quotetop'>QUOTE</div><div class='quotemain'>I can not find my e-mails past last week - I have been playing around
trying to bring them back and I may have messed something up - pls
advise.
[/b][/quote]

If at any time you find yourself "playing around" with your computer and you "mess something up" IT will advise you to:

-Unplug it
-Put it back in the box
-And send it back because you are too retarded to own one

[Filoviridae]

<div class='quotetop'>QUOTE</div><div class='quotemain'>My monitor is messed up looking[/b][/quote]

Could that be because you have a radio wedged up against it? A radio with giant MAGNETS in it?!?!?

[BobPalpatine]

Originally posted by Filoviridae@Aug 2 2005, 04:17 PM
<div class='quotetop'>QUOTE</div><div class='quotemain'>My monitor is messed up looking

Could that be because you have a radio wedged up against it? A radio with giant MAGNETS in it?!?!?
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[/b][/quote]

Haha, that is a pretty vague comment. Maybe he spilled something on the screen and is to stupid to realize that he is staring through a thick "filter" of coffee.

[Filoviridae]

No it was literally the radio. Speaker right up against it was warping the display. As soon as I moved it it went back to normal.

[BobPalpatine]

Originally posted by Filoviridae@Aug 2 2005, 10:50 PM
No it was literally the radio. Speaker right up against it was warping the display. As soon as I moved it it went back to normal.
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Haha, what an idiot. style_emoticons/<#EMO_DIR#>/banghead.gif

[Darth Magnus]

Last retail jo